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Home › Talent Acquisition › Talent Retention › Talent Acquisition and Retention in the Philippines: Best Practices for Sustainable Workforce Growth

Talent Acquisition and Retention in the Philippines: Best Practices for Sustainable Workforce Growth

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Introduction: Navigating the Talent War in a Changing Market

The Philippine labor market is evolving rapidly. With the rise of remote work, the influx of Gen Z professionals, digital transformation across industries, and increasing global competition, talent acquisition and retention have become top priorities for HR leaders. The challenge is no longer just about filling vacancies—it’s about building a resilient workforce that thrives in a hyper-connected, post-pandemic economy.

According to the JobStreet Hiring, Compensation, and Benefits Report (2023), 74% of Filipino professionals are actively exploring job opportunities, citing better compensation, career growth, and flexible work arrangements as key motivators. In such a dynamic environment, businesses must sharpen their strategies to attract, engage, and retain high-performing talent.

This blog post outlines the best practices in acquiring and retaining talent in the Philippines—tailored for HR professionals, business leaders, and entrepreneurs looking to win the talent war and build long-term success.


1. Understand the Evolving Filipino Workforce

Effective talent acquisition starts with understanding the people you want to hire. The Filipino workforce is young, tech-savvy, highly mobile, and values-driven.

Key Trends:

  • Millennials and Gen Z now make up over 65% of the workforce.
  • There is increasing demand for remote and hybrid jobs.
  • Jobseekers prioritize employer branding, company culture, and growth.

Implications:

Tailor your recruitment messaging, benefits, and engagement style to resonate with younger talent. Highlight purpose, work-life balance, and inclusion in your employer value proposition (EVP).


2. Strengthen Employer Branding

A compelling employer brand helps you stand out from competitors and attract top-tier candidates—even before a job post goes live.

Best Practices:

  • Showcase employee stories on social media.
  • Maintain an active Glassdoor and LinkedIn presence.
  • Participate in campus career fairs and virtual expos.
  • Feature culture, mission, and DEI (diversity, equity, inclusion) in your careers page.

Local Example: Globe Telecom’s #CreateCourage campaign highlights employee journeys and culture stories, boosting candidate interest.


3. Leverage Digital Recruitment Channels

Go where the talent is. Filipinos are highly active on digital platforms, making online recruitment essential.

Effective Platforms:

  • JobStreet, Kalibrr, LinkedIn, Indeed
  • Facebook Jobs and career groups
  • University career portals (e.g., Ateneo Jobs, UP Careers)

Digital Tools:

  • AI-based resume screening
  • Chatbots for pre-qualification (e.g., Talkpush)
  • Video interview platforms like SparkHire

Tip: Automate admin-heavy steps (like scheduling) to focus more on candidate experience.


4. Build Strong Talent Pipelines

Don’t wait for vacancies to start searching. Proactively build a pipeline of qualified candidates.

Strategies:

  • Develop a talent pool database in your ATS or CRM
  • Engage past candidates and silver medalists
  • Build partnerships with universities and coding bootcamps
  • Create internship-to-employment pathways

Use Case: Companies using talent pipelines reduce time-to-hire by 40% (LinkedIn Global Recruiting Trends, 2023).


5. Implement Inclusive and Competency-Based Hiring

A good hire is about more than academic credentials or pedigree.

Recommended Practices:

  • Use skills assessments (e.g., coding tests, writing tasks)
  • Conduct structured behavioral interviews
  • Implement blind screening to reduce bias

DEI Tip: Open roles to non-traditional candidates—second-career professionals, PWDs, or talents from rural provinces.


6. Offer Competitive and Contextual Compensation

In the Philippine setting, compensation is still a top driver of acceptance and retention.

Tactical Approaches:

  • Benchmark salaries using JobStreet or Willis Towers Watson reports
  • Offer variable pay (performance bonuses, commissions)
  • Include non-monetary benefits: flexible work, mental health support, birthday leaves, and wellness stipends

Cost-effective Option: For SMEs, offer meaningful perks like hybrid work, education subsidies, or laptop loans.


7. Prioritize Onboarding and Cultural Assimilation

First impressions last. An effective onboarding process sets the tone for long-term retention.

Onboarding Must-Haves:

  • Welcome kits and orientation guides
  • 30-60-90 day goals
  • Assigned buddies or mentors
  • Introduction to company values and DEI policies

Digital Onboarding Tools: Everything at Work HRIS, or Notion for remote onboarding.


8. Promote Career Growth and Learning Opportunities

Filipino employees often leave due to a perceived lack of upward mobility. HR must address this proactively.

L&D Best Practices:

  • Offer access to e-learning platforms (e.g., Coursera, LinkedIn Learning, TESDA Online)
  • Map out career paths and promotion criteria
  • Support external certifications or masterclasses
  • Develop high-potential employees via mentorship or rotational programs

Note: Organizations with strong internal mobility have 64% higher retention (Gartner, 2022).


9. Cultivate a Positive and Inclusive Work Culture

A company culture that promotes trust, transparency, and inclusion is magnetic to jobseekers and employees alike.

Culture Pillars:

  • Psychological safety
  • Transparent communication
  • Fairness and equity
  • DEI programs and employee resource groups (ERGs)

Initiatives:

  • DEI awareness training
  • Mental health programs (EAPs, meditation apps)
  • Regular town halls and anonymous surveys

Case Example: Accenture Philippines has multiple ERGs (LGBTQ+, women, PWD), fostering inclusive engagement.


10. Measure, Analyze, and Refine Continuously

What gets measured gets managed. Use data to improve your hiring and retention strategies.

Track Metrics Like:

  • Time-to-hire and cost-per-hire
  • First-year attrition rate
  • Employee Net Promoter Score (eNPS)
  • Internal mobility and promotion rates
  • Turnover by department or job level

Tools: Everything at Work HRIS, SAP SuccessFactors, or Google Data Studio for custom dashboards.


11. Engage Through Leadership and Purpose

Today’s workforce seeks meaning and mentorship.

Leadership Practices that Retain Talent:

  • Transparent goal-setting
  • Weekly or monthly check-ins
  • Coaching-style leadership
  • Recognition for contributions

Align roles with a larger mission. Showcase how each team member contributes to the company’s impact on clients, communities, and society.


Conclusion: Build a Workforce That Stays and Grows

Attracting and retaining talent in the Philippines requires more than job ads and salary increases. It’s about building a holistic, human-centered, and strategic talent lifecycle—from branding to onboarding, growth, and culture.

Companies that invest in employer branding, flexible work, DEI, employee well-being, and development will be best positioned to thrive in a post-pandemic, skills-first economy.


Cited Sources:

  • JobStreet Hiring, Compensation and Benefits Report (2023)
  • Globe Telecom Careers & HR Insights
  • Accenture PH Inclusion & Diversity Reports
  • Gartner Talent Trends (2022)
  • LinkedIn Global Recruiting Trends (2023)
  • Republic Act No. 11165 – Telecommuting Act

📌 Want to audit your recruitment or retention strategy? Let’s build a best-in-class talent framework together.

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